Frequently Asked Questions – Office Moving Services

What geographic area does your moving service cover?

We offer moving services not only in Wisconsin, but throughout the central and eastern United States for both residential and small- to medium-sized office moves. Read more about our service areas in Wisconsin here.

What size offices are you equipped to move?

We specialize in small- to medium-sized office or light commercial moves.

How far in advance do I need to reserve moving services?

While we can schedule your move in as little as 48 hours, depending on the season and our availability, the typical timeframe is up to four weeks in advance. In order to insure your moving date is available, it is best to contact us as far in advance as possible.

How is my price determined?

Our pricing is based strictly on an hourly rate plus mileage if outside dane county, there are no hidden fees, piece fees, or fuel surcharges.

Do you offer packing services?

Yes! We offer professional packing services for your residential move. We can carefully pack as little, or as many, of your belongings as you want. Contact us today to schedule an in-office packing estimate.

Can I purchase packing materials (i.e. boxes, labels, etc.) to pack myself?

We offer a variety of packing supplies for purchase prior to your move or we can add them to your final moving bill. The supplies are available for pick-up at our office, or they can be delivered to you. Download packing Materials Menu

What is the best way to pack and move valuable items (i.e. office keys, confidential documents, etc.)

While we are committed to safely transporting all of your belongings, we recommend that you personally move items such as jewelry, sentimental items, and important legal documents such as insurance policies and marriage certificates, to ensure they arrive at your final destination safely.

Do I need to label my boxes?

To ensure that we move your belongings to the correct location in your new home, we recommend that you each box with the room to which it is destined (i.e. “Kitchen,” “Master Bedroom,” “Great Room”). This way, you will have more time to focus on other tasks on moving day.

How will the large items be moved (i.e. office furniture, file cabinets, etc.)?

Our moving staff will blanket and/or shrink-wrap these items to ensure they remain safe and intact. It is essential that you do not remove drawers in dressers or file cabinets prior to your move so that we may properly protect and move your large items. You may leave light clothing only in the dresser drawers, file cabinets should be emptied.

Are there any items you will not move?

We will move virtually anything—including pianos—but by law we are not authorized to move vehicles, firearms, or propane tanks. Please see our policy guidelines for more information.

Can I move some belongings to one location and the remaining belongings to another?

Of course! We frequently perform multi-stop moves. In preparation for moving day, all we ask is that you clearly label the items going to each location so we are sure to deliver the items to the correct place.

What if an item is damaged during the move?

Through proper packing and moving techniques, we are able to reduce significantly the chance of damage to your possessions. We pride ourselves in our ability to transport safely all of your items. If you do find that an item has been damaged in of the move, please contact us immediately and we can assist in determining the appropriate solution.

Do you have any special offers?

We do feature special offers frequently throughout the year and will post them on our home page as they arise.

What else should I know?

If you’re stressed out by your upcoming move, just let us do all of the heavy lifting. We are moving professionals and will take good care of you and your belongings. Here is some helpful information to get you started on your move:

Mad City Moving – You Haven't Seen Moves Like These Before!

Ready to move? Give us a call at 608-274-9855 or get a Free Moving Estimate